I am saying this to myself this morning and thinking some of you may need to hear it as well:
Listen from your heart, Catherine.
Listen lovingly, compassionately, patiently.
Look softly into people’s eyes as they speak. Take their hand or touch their arm if that is appropriate.
Take a moment of quiet when the person stops speaking. Let your Soul guide what you do or say. If no words come, a smile or gentle touch will be enough; a warm embrace transcends words.
There is nothing you have to say that is more important than that person knowing they are truly seen and heard.
Listen from your heart.